Group Mental Health Practice Billing Coordinator

Breaking Free Services LLC•Tarpon Springs, FL

7h•Hybrid

About The Position

Breaking Free Services, LLC, a growing group mental health practice, is hiring a dependable, organized, and self-motivated Billing Coordinator. This hybrid, full-time position requires reporting to the office twice weekly; flexible work-from-home options are available. Local hires only. The Billing Coordinator supports the practice’s billing operations by processing electronic remittance advices in the EHR system, posting payments from paper EOBs, following up on outstanding insurance claims, and communicating with clients about balances and payments. The role also involves maintaining organized billing records, managing daily work independently, and collaborating with the administrative team to resolve billing concerns and support efficient office operations. The position requires strict confidentiality and compliance with HIPAA privacy and security requirements, including when working remotely. Breaking Free Services provides counseling to individuals, couples, children, teens, and families. The practice views its administrative team as an important part of creating a positive client experience. The ideal candidate takes ownership of tasks, follows through without constant reminders, works independently, and communicates and collaborates effectively with the administrative team.

Requirements

Strong computer skills and proficient typing abilities.
Excellent organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Ability to monitor daily productivity, prioritize responsibilities, and meet deadlines.
Strong work ethic and a task-oriented mindset.
Dependability, accountability, and commitment to completing tasks accurately and efficiently.
Strong communication and interpersonal skills when discussing financial matters with clients.
Ability to work cooperatively with the administrative team, communicate effectively, and contribute to a positive, supportive work environment.
Ability to maintain confidentiality and follow HIPAA requirements.
Availability to report to the office twice weekly.
Friendly and comfortable speaking with people on the phone, and compassionate and patient with individuals seeking mental health services.

Nice To Haves

Experience using Availity.
Experience working insurance denials and claim rejections.
Knowledge of insurance claim tracking and follow-up procedures.
Previous medical or behavioral health billing experience.
Familiarity with EHR billing systems and payment posting.
Experience in a mental health practice, medical office, healthcare setting, insurance verification, scheduling, or an Electronic Health Record system.

Responsibilities

Process Electronic Remittance Advices (ERAs) within the EHR system.
Accurately post payments from paper EOBs.
Monitor and follow up on outstanding insurance claims.
Communicate professionally with clients regarding account balances and outstanding payments.
Maintain accurate and organized billing records.
Manage daily workload independently, track progress, and complete assigned tasks.
Collaborate with the administrative team to address billing concerns and ensure efficient office operations.
Maintain client confidentiality and comply with HIPAA privacy and security requirements, including while working remotely.