Billing Coordinator

Osler, Hoskin & Harcourt LLP•Vancouver, BC

32d•$65,000 - $75,000•Hybrid

About The Position

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,400 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path. Reporting to the Billing Supervisor, the Billing Coordinator is responsible for all phases of client billing. This includes matter opening assistance, prebill review, bill & eBill preparation, records management, financial reporting and issue resolution. This is a highly detail-oriented position with a strong emphasis on accuracy, internal and external client service, time management and strong technical and interpersonal skills.

Requirements

A minimum of 3 years billing, finance or accounting experience is required. Experience in a legal billing environment is preferred.
Experience with Aderant, Prebill Viewer, eBillingHub, PowerBI and MS Office software products is an asset.
Excellent oral and written communication skills.
Attentive with strong interpersonal skills.
Organization and time management skills.
Positive attitude, patience, resilience and a sense of humour.
A compliance mindset with attention to detail is required.

Responsibilities

Process prebills and handle monthly billings for approximately 20 to 25 billing Partners.
Provide direct billing support to assigned Partners and their Legal Assistants, including proactive management of WIP, billing timelines, client requirements and billing compliance.
Act as the primary billing point of contact for assigned Partners, providing end-to-end billing support.
Ensure all revisions to narratives, disbursements, rates and invoice details are completed accurately and in accordance with Partner and client instructions prior to finalization.
Draft and finalize bills for distribution to clients.
Follow up with the Billing Supervisor, Partners and clients as appropriate regarding WIP and billing related issues or inquiries.
Oversee and coordinate month end billing efforts.
Submission and coordination eBills.
Develop and maintain strong relationships with internal and external clients.
Maintain accurate client and matter information records with regards to billing.
Assist with special projects such as task-based billing and staff training.
Participate in the implementation and testing of systems upgrades.
Active involvement in process improvements including innovation, efficiencies and improvements to the overall billing process.
White glove customer service to internal and external clients.