Billing Coordinator

Morgan Lewis•Boston, MA

8d•Hybrid

About The Position

Morgan, Lewis & Bockius LLP is seeking a Billing Coordinator to support the Firm’s billing function on a firm-wide basis. Under minimal supervision, the position ensures accurate and timely preparation of client bills for assigned clients and matters and supports Partners in managing client inventories. The coordinator oversees matter setup, rates, billing requirements (including eBilling when applicable), and client-required reporting to support accuracy and compliance. The role works directly with Partners on billing and monitors unbilled and accounts receivable balances. The position is based in the Boston office with a hybrid in-office/remote schedule. The role includes setting up matters, reviewing prebills, coordinating billing activities, and following up with clients about payment status and eBilling matters. With approval from the responsible Partner, the coordinator also proactively contacts new clients to coordinate billing setup requirements. The position requires discretion when working with Partners, clients, colleagues, and senior management, and strict confidentiality of financial and systems-related information. Candidates must have a bachelor’s degree from a four-year college or university and at least five years of 3E/Elite billing experience, or an equivalent combination of education and experience. Experience with electronic billing, including eBilling Hub and vendor platforms, and proficiency with Microsoft Outlook, Word, Excel, and PDF software are required. The stated salary range for Boston is $72,200 to $101,100. The total compensation package may include medical, financial, and other benefits, including 401(k) eligibility and paid time off benefits such as vacation, sick time, and parental leave.

Requirements

Bachelor’s degree from a four-year college or university and a minimum of five years of 3E/Elite billing experience, or an equivalent combination of education and experience.
Experience with electronic billing, including eBilling Hub and various eBilling vendor platforms.
Proficiency with Microsoft Outlook, Word, Excel, and PDF software.
Strong attention to detail, organizational skills, and customer service skills.
Strong written and verbal communication and interpersonal skills.
Ability to work independently as a self-starter and manage multiple priorities and competing demands.
Strong problem-solving, project management, planning, and organizational skills.
Ability to work effectively as part of a team and adapt to changing priorities.

Responsibilities

Support Partners by managing all aspects of billing for assigned clients and matters.
Review matter setups for compliance with client rate agreements and outside counsel guidelines.
Facilitate setup and reporting for budgets, alternative fee arrangements, and accrual requests, with Firm Finance support for more complex reporting.
Review time and cost entries for compliance with client and matter requirements, including block billing, task codes, and summer associate time, and escalate issues to Partners as appropriate.
Submit new timekeeper approvals for e-billed clients and communicate with clients about new matters and eBilling requirements.
Complete billing for assigned clients and ensure successful invoice submission through applicable eBilling vendor systems.
Monitor eBilling submissions and assist with resolving invoice rejections.
Contact clients regarding past-due receivables and partner with the Collections Department to resolve collection issues.
Review monthly reports with Partners to identify overdue billing and collections and ensure current proformas are generated.
Distribute month-end proformas to appropriate Partners.
Contact new clients to review billing and payment procedures and coordinate special billing requests.
Support new Partners with client agreements, rate setup, billing procedures, and required billing system setups.
Use sound judgment and discretion in responding to Partner requests and interacting with team members, clients, and senior management.
Maintain strict confidentiality of financial and systems-related information.