Billing Compliance Auditor (Law Firm Experience Required)

Tyson & Mendes LLP • San Diego, CA

1d • Remote

About The Position

We are seeking a billing compliance professional with direct experience auditing timekeeper entries line by line, pushing back on attorneys when entries do not meet standards, and writing successful appeals. This role requires a strong understanding of UTBMS codes and the ability to make sound judgment calls when billing guidelines are unclear. It is a high-volume position with varied tasks, including steady audit work and special projects that demand quick adaptation, reprioritization, and high performance under pressure. The position is part of a collaborative, fully remote team that values direct communication, mutual respect, and high performance. This role reports to the Director of Quality Assurance and the Head of Legal Operations, and collaborates closely with the Billing Department. The position is fully remote, with optional hybrid arrangements available for those near office locations. The ideal candidate takes ownership, communicates proactively, and thrives with autonomy.

Requirements

• Minimum 3–5 years of direct front-end bill review experience in an insurance defense law firm, or equivalent experience with an e-billing platform provider (e.g., CounselLink, Bottomline, Legal Tracker) supporting insurance defense billing compliance, timekeeping oversight, or litigation defense matters
• Proven ability to audit billable hours for attorneys, paralegals, and other timekeepers prior to carrier submission
• Strong knowledge of UTBMS task codes, carrier billing rules, and common rejection reasons
• Demonstrated experience preparing and submitting successful billing appeals including strong written communication skills and the ability to construct persuasive, well-documented appeal narratives
• Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and building custom reports to identify trends and support audit findings. Excel fluency is essential.
• High comfort operating in a high-volume billing environment with competing deadlines, shifting priorities, and periodic large-scale special projects
• Demonstrated ability to exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines
• Strong written and verbal communication skills with a professional, direct style

Nice To Haves

• Prior experience as a timekeeper (paralegal, legal assistant, or similar role) in a litigation environment
• Direct litigation experience in an insurance defense, civil litigation, or related legal setting
• Familiarity with carrier billing portals and billing guidelines across multiple major insurance carriers (P&C, commercial, and specialty lines)
• Experience with e-billing platforms such as CounselLink, Bottomline/Legal eXchange, Legal Tracker, BillBlast, TyMetrix 360, or similar
• Familiarity with billing guidelines across multiple insurance carriers
• Bachelor's degree or equivalent combination of education and direct experience

Responsibilities

• Conduct front-end pre-bill audits for insurance defense matters before invoices are submitted to carriers
• Perform line-by-line invoice review to verify accuracy, reasonableness, and compliance with carrier billing guidelines and UTBMS task codes
• Identify billing discrepancies based on carrier requirements, industry standards, and litigation practices and make corrections before submission
• Communicate directly with attorneys, paralegals, and billing staff to resolve non-compliant entries, including navigating pushback with professionalism and persistence
• Prepare, submit, and track formal billing appeals; coordinate with the billing department to adjust invoices following appeal outcomes
• Build and analyze compliance reports in Excel to identify timekeeper performance trends and systemic billing issues
• Escalate recurring billing trends or compliance risks to management for resolution
• Manage the Billing Compliance inbox, triaging and prioritizing incoming requests
• Contribute to special projects including large-scale compliance initiatives and carrier-specific audit reviews as assigned
• Exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines, and communicate your rationale clearly

Benefits

• Hourly pay range of $30-37/hour
• Overtime paid at 1.5× the regular hourly rate, as needed
• Comprehensive benefits coverage offered, including plans available at zero employee cost
• Employee Assistance Program through HealthAdvocate
• 401(k) program that includes a 100% match on the first 3% contributed and a 50% match on the following 4-5%
• Vacation time is accrued annually
• Paid parental leave at base pay
• Monthly technology reimbursement of $60
• 37.5-hour standard workweek
• Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
• Internal diversity and inclusion programs, such as the Women’s Initiative and Young Professionals Initiative
• Firm-wide charitable giving program
• Numerous social and off-site events each year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree