Billing Compliance Auditor (Law Firm Experience Required)

Tyson & Mendes LLP•San Diego, CA

2d•$30 - $37•Remote

About The Position

We are seeking a billing compliance professional with a strong background in auditing timekeeper entries, resolving discrepancies with attorneys, and writing successful appeals. This role involves high-volume, varied work, including steady audit tasks and special projects requiring quick adaptation and high performance under pressure. The position is part of a collaborative, fully remote team that values expertise and mutual accountability. This is an opportunity for individuals with niche expertise in billing compliance to join a team that values their skills. The position reports to the Director of Quality Assurance and the Head of Legal Operations, and collaborates closely with the Billing Department. This is a fully remote position, with optional hybrid arrangements available for candidates near office locations. The ideal candidate is self-directed, communicates proactively, and thrives with autonomy.

Requirements

Minimum 3–5 years of direct front-end bill review experience in an insurance defense law firm, or equivalent experience with an e-billing platform provider (e.g., CounselLink, Bottomline, Legal Tracker) supporting insurance defense billing compliance, timekeeping oversight, or litigation defense matters
Proven ability to audit billable hours for attorneys, paralegals, and other timekeepers prior to carrier submission
Strong knowledge of UTBMS task codes, carrier billing rules, and common rejection reasons
Demonstrated experience preparing and submitting successful billing appeals including strong written communication skills and the ability to construct persuasive, well-documented appeal narratives
Advanced proficiency in Microsoft Excel, including pivot tables, formulas, and building custom reports to identify trends and support audit findings. Excel fluency is essential.
High comfort operating in a high-volume billing environment with competing deadlines, shifting priorities, and periodic large-scale special projects
Demonstrated ability to exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines
Strong written and verbal communication skills with a professional, direct style

Nice To Haves

Prior experience as a timekeeper (paralegal, legal assistant, or similar role) in a litigation environment
Direct litigation experience in an insurance defense, civil litigation, or related legal setting
Familiarity with carrier billing portals and billing guidelines across multiple major insurance carriers (P&C, commercial, and specialty lines)
Experience with e-billing platforms such as CounselLink, Bottomline/Legal eXchange, Legal Tracker, BillBlast, TyMetrix 360, or similar
Familiarity with billing guidelines across multiple insurance carriers
Bachelor's degree or equivalent combination of education and direct experience

Responsibilities

Conduct front-end pre-bill audits for insurance defense matters before invoices are submitted to carriers
Perform line-by-line invoice review to verify accuracy, reasonableness, and compliance with carrier billing guidelines and UTBMS task codes
Identify billing discrepancies based on carrier requirements, industry standards, and litigation practices and make corrections before submission
Communicate directly with attorneys, paralegals, and billing staff to resolve non-compliant entries, including navigating pushback with professionalism and persistence
Prepare, submit, and track formal billing appeals; coordinate with the billing department to adjust invoices following appeal outcomes
Build and analyze compliance reports in Excel to identify timekeeper performance trends and systemic billing issues
Escalate recurring billing trends or compliance risks to management for resolution
Manage the Billing Compliance inbox, triaging and prioritizing incoming requests
Contribute to special projects including large-scale compliance initiatives and carrier-specific audit reviews as assigned
Exercise sound independent judgment when billing guidelines are ambiguous or silent, acting in alignment with the spirit of carrier guidelines, and communicate your rationale clearly

Benefits

Hourly pay range of $30-37/hour
Overtime paid at 1.5× the regular hourly rate, as needed
Comprehensive benefits coverage offered, including plans available at zero employee cost
Employee Assistance Program through HealthAdvocate
401(k) program with a 100% match on the first 3% contributed and a 50% match on the following 4-5%
Vacation time accrued annually
Paid parental leave at base pay
Monthly technology reimbursement of $60
37.5-hour standard workweek
Educational reimbursement program for non-attorney eligible team members (up to $3,500 per calendar year)
Internal diversity and inclusion programs
Firm-wide charitable giving program
Numerous social and off-site events each year