Billing/Collection Specialist

Bridgeway•Galesburg, IL

3d•$15 - $21•Onsite

About The Position

The Billing/Collection Specialist ensures accurate billing information is gathered and updated in software systems for each Bridgeway client and supports accurate collections and overall operations under the direction of the Billing Manager. The role is based at the Galesburg Office in Galesburg, Illinois, and is a full-time, first-shift position.

Requirements

High school diploma or GED.
At least one year of related experience and/or training.
Completion of all background checks is a condition of employment.

Responsibilities

Maintain department best-practice routines, including daily billing and cash reports, assigned payer accounts, and timely follow-up on issues with payers, consumers, or applicable departments, with required documentation recorded in the system.
Attend required meetings and participate effectively in groups as requested.
Help improve the aging of receivables while minimizing controllable loss categories.
Research account overpayments and credit balances.
Carry out procedures in the past-due collection system.
Monitor accounts for timely follow-up and prompt resolution of denials or other basic account issues.
Resolve denied, overpaid, and underpaid third-party payer claims to obtain payment.
Re-bill Medicare, Medicaid, and private insurance companies on behalf of clients, and follow up on and file those billings.
Process denial appeals to obtain adequate reimbursement, working with clinical and records staff when supporting documentation is needed.