Billing analyst

Telecel Global•Rapho Township, PA

About The Position

The Billing Analyst will be responsible for various tasks related to billing, invoicing, cash reconciliation, dispute management, and data integrity. This role requires a strong understanding of accounting principles and experience in the telecommunications industry. The analyst will work with both Voice and SMS services, ensuring accurate financial records and timely processing of transactions.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
Minimum of 2–3 years of relevant experience in billing, accounting, finance operations, or revenue assurance, preferably within the telecommunications industry.
Good understanding of invoicing, accounts payable, reconciliations, accruals, credit notes, and General Ledger processes.
Proficiency in Microsoft Excel and financial reporting.
Strong numerical, analytical, and problem-solving skills.
High level of accuracy and attention to detail.
Strong organisational and follow-up skills, with the ability to manage deadlines and multiple priorities.
Effective communication skills and the ability to coordinate with Account Managers, suppliers, and internal stakeholders.
Fluency in English

Nice To Haves

Experience reviewing Call Detail Records and investigating billing or rating discrepancies is preferred.
Experience with ERP and telecommunications billing platforms, particularly Odoo, Alaris, and Integra, is an advantage.
French would be an advantage.

Responsibilities

Performs partial accounts reconciliation for small-scale accounts.
Handles SMS invoicing and compares entries with the General Ledger (GL) to ensure accurate supplier invoice matching.
Manages payment requests and actively follows up on accounts payable.
Provides, reviews, and follows up on all Statement of Account (SOA) requests.
Maintains detailed dispute records, handling credit notes, accruals, and the reversal of both Voice and SMS disputes.
Logs and maintains precise Voice and SMS payment records across Odoo, Alaris, and Integra.
Tracks unreceived Voice and SMS invoices to manage accruals, ensuring they are reversed once invoices are received post-month-end closing.
Handles administrative data integrity, including company name and address rectifications.
Directly issuing and sending out both Voice and SMS disputes.
Analyzing and checking Call Detail Record (CDR) discrepancies.
Generating daily profit reports for both Voice and SMS traffic.
Handling daily SMS rating transactions, including importing rate sheets, repricing data on the SMS platform, and ensuring proper follow-up with Account Managers.
Managing and adding billing increments.
Handling similar tasks for Voice services at a later stage under supervision.