Billing Analyst
About The Position
The Billing Analyst applies developing professional expertise to support the end-to-end billing process with a focus on accuracy, consistency, and timeliness. This role is responsible for executing core billing activities, including contract review, data validation, and invoice generation, while resolving routine discrepancies. The Billing Analyst collaborates with internal stakeholders to ensure billing aligns with contractual terms and company policies. This role also works with external customers to resolve billing and invoice questions and disputes. Work is performed with moderate independence within established procedures, with opportunities to improve processes and data quality.
Requirements
- 1–3 years of experience in billing, accounts receivable, or related finance operations roles with exposure to contract-based or subscription billing environments.
- Basic understanding of billing processes and accounts receivable principles
- Experience reviewing contracts and translating terms into billing actions
- Proficiency with ERP or billing systems such as NetSuite, Salesforce, or similar
- Strong attention to detail and accuracy in data validation
- Ability to analyze and reconcile data from multiple sources
- Effective communication skills for cross-functional collaboration
- Ability to follow established procedures and internal controls
- Experience leveraging automation or AI tools to improve financial processes
Nice To Haves
- Experience in SaaS or subscription-based billing models
- Familiarity with revenue recognition principles under ASC 606
- Exposure to reseller or third-party billing processes
- Experience supporting audits or compliance activities
- Intermediate Excel skills including data organization and basic formulas
Responsibilities
- Execute monthly billing processes by preparing, reviewing, and issuing invoices in alignment with contractual terms and billing schedules
- Review client contracts by extracting key billing terms and validating alignment with system configurations and invoicing outputs
- Reconcile billing data by comparing multiple data sources and identifying discrepancies requiring correction
- Investigate billing variances by analyzing changes in usage, pricing, or contract terms and documenting findings
- Maintain subscription and milestone billing schedules by accurately entering and updating billing information in systems
- Generate and validate reseller and third-party billing files by ensuring alignment with contractual agreements and transaction data
- Support resolution of billing issues by researching discrepancies and coordinating with internal teams to implement corrections
- Process credit memos by validating supporting documentation and ensuring proper approvals and system entry
- Collaborate with cross-functional teams by obtaining required inputs and clarifying billing-related questions
- Support external customers by assisting with billing inquiries and invoice disputes
- Ensure data integrity by reviewing inputs and outputs across billing systems and identifying inconsistencies
- Maintain billing documentation by organizing contracts, workpapers, and supporting analysis for audit readiness
- Follow established accounting policies and procedures by applying internal controls and compliance standards
- Identify process inefficiencies by providing feedback and suggesting incremental improvements
- Respond to internal and external inquiries by providing clear and timely billing information
- Assist with reporting and analysis by preparing basic billing reports and summaries for review
Benefits
- remote-first environment
- unlimited paid time off
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
