Billing Analyst

Kept Companies•Fairfield, NJ

About The Position

Kept Companies is the largest self-performing commercial cleaning and maintenance company in the nation, with nine leading brands and over 100 locations across the United States. We provide essential services to restaurants, retail, transportation, supermarket, and commercial facilities nationwide. Our corporate billing and administrative teams are critical to supporting day-to-day operations and client satisfaction. We are seeking an Entry-Level Billing Support Administrator to provide administrative and billing support in a fast-paced corporate environment. This role supports the billing and operations teams by managing shared email inboxes, assisting with billing portals, and coordinating communication between internal teams and clients. This is an excellent opportunity for candidates seeking experience in billing administration, corporate operations, or office support.

Requirements

Bachelor’s degree in a related field or equivalent administrative experience
Experience with Microsoft Office, especially Outlook and Excel
Strong written and verbal communication skills
Excellent organizational, multitasking, and time-management skills
High attention to detail and accuracy
Ability to prioritize multiple tasks in a deadline-driven environment
Willingness to learn billing systems, invoicing processes, and operational workflows

Responsibilities

Monitor and manage multiple shared email inboxes using Microsoft Outlook
Provide administrative support for billing and operational processes
Assist with billing portals, invoices, and client documentation
Respond to client inquiries and route billing or operational issues to the appropriate teams
Track requests, follow up on open items, and support timely issue resolution
Maintain accurate records, data entry, and documentation
Support the billing team with general administrative and coordination tasks