Billing Administrator

ProLift Toyota Material Handling • Louisville, KY

1d

About The Position

The Billing Administrator completes daily billing for multiple service departments and partners with internal and external customers to support customer satisfaction through account updates. The role coordinates workload with other Billing Administrators and communicates with service leadership about work orders that cannot be invoiced and their root causes. The Billing Administrator also participates in service-billing improvement events and promotes ProLift Toyota Material Handling’s values, mission, and purpose.

Requirements

• High school diploma or equivalent.
• Two or more years of customer service or administrative experience.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Detail-oriented and highly organized.
• Excellent verbal and written communication skills.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Coordinate daily with other Billing Administrators to divide the workload and complete necessary billing.
• Communicate with applicable CSC service leadership about work orders that could not be invoiced and their root causes, directly and through work order status.
• Participate in Kaizen events focused on service billing to increase efficiency and improve customer experience.
• Promote the company’s values, mission, and purpose of “Helping People Carry the Load” in interactions with customers, vendors, and associates.
• Partner with internal and external customers and update accounts to support customer satisfaction.
• Protect confidential and sensitive organizational information.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company-paid life insurance
• Company-paid short-term disability
• Paid parental leave
• Supplemental insurance options, including pet insurance
• Paid time off available after 30 days
• Reimbursement for hours contributed to community volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED