Billing Administrator

Southern Tire Mart•Dallas, TX

3d•Onsite

About The Position

Southern Tire Mart is seeking a Billing Administrator to join their team. This role is responsible for preparing and processing customer invoices, managing payments, reconciling billing activity, and maintaining accurate customer accounts. The Billing Administrator will also assist with accounts receivable, answer customer inquiries, and perform general administrative duties to support the store's operations. The position requires a detail-oriented individual with strong organizational and communication skills, capable of working in a fast-paced environment.

Requirements

High school diploma or equivalent required
Proficiency in Microsoft Office, particularly Excel and Outlook
Strong mathematical, organizational, and problem-solving skills
Excellent attention to detail and accuracy
Ability to prioritize tasks and meet deadlines in a fast-paced environment
Strong verbal and written communication skills
Ability to sit, stand, and move throughout the workday
Ability to occasionally lift up to 25 pounds
Ability to work in an office environment within a retail or commercial service location

Nice To Haves

Previous billing, accounting, administrative, or customer service experience preferred
Experience with accounting, billing, or point-of-sale software preferred

Responsibilities

Prepare and process customer invoices accurately and in a timely manner
Verify work orders, purchase orders, and supporting documentation prior to billing
Process cash, checks, credit card payments, and other transactions as needed
Reconcile daily billing activity and resolve billing discrepancies
Maintain accurate customer accounts and billing records
Assist with accounts receivable by processing payments and following up on outstanding balances
Answer customer questions regarding invoices, payments, and account information
Collaborate with service advisors, technicians, and management to ensure accurate billing
File and maintain billing documents in accordance with company procedures
Perform general administrative and clerical duties, including answering phones and assisting customers
Maintain confidentiality of financial and customer information
Support other store administrative functions as assigned