Home Health & Hospice AR Representative

MedSrv•Chattanooga, TN

1d•$20 - $22•Remote

About The Position

This position is responsible for the timely billing of paper and electronic hospice or home health claims on the appropriate claim format, the collection of all appropriate cash, processing of adjustments, appropriate notes and processing accounts for collections following departmental processes. Clear communication verbally and in writing is required to address payment issues. Involves working insurance denials and the research of underpayments and overpayments.

Requirements

High school diploma or equivalent
3+ year of related experience/training (or equivalent education and experience)
Knowledge of office software and medical billing software
Professional, polite, and customer-service oriented
Ability to work well with others in a close office setting
Strong focus and ability to concentrate for extended periods
Team-oriented, cooperative, and adaptable
3+ years of experience within Home Health & Hospice Medical billing

Responsibilities

Provides exceptional customer service to patients and insurance payers.
Works well both independently and in a group setting.
Able to navigate and work in various insurance portals and Epic, inorder to complete daily work items.
Other duties as assigned.
Submits claims to insurance companies accurately and promptly.
Follows up on outstanding payments to ensure timely reimbursement.
Works on denials and appeals to resolve payment issues.
Documents resolution attempts thoroughly for record-keeping.
Maintains account balances and reduces days in Accounts Receivable (A/R).
Communicates effectively with insurance companies, patients, and internal departments.
Ensures compliance with billing regulations and standards.
Analyzes and resolves discrepancies in billing and payments.