Biller I

Open Door Community Health CentersArcata, CA
$26 - $29Onsite

About The Position

The Biller I processes basic claim processing, payment entry, customer service and collections for services provided to patients in all of the ODCHC facilities as per ODCHC policies, coding rules and billing guidelines.

Requirements

  • Computer skills, including familiarity with databases, spreadsheets, and word processing software.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to read and comprehend moderately complex instructions, correspondence, and memos.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to communicate effectively both orally and in writing.
  • Excellent interpersonal skills. Ability to establish constructive working relationship with all levels of employees in a staff of varied and diverse backgrounds.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Strong multi-tasking skills including ability to organize and prioritize work that involves meeting multiple and sometimes competing deadlines.
  • Ability to handle difficult or confrontational situations in a calm, consistent manner and at all times demonstrate professional behavior with patients, colleagues, and management.
  • Ability to work in a strong, cohesive TEAM environment.

Nice To Haves

  • Hmong and Spanish speakers who successfully pass a language exam will receive a minimum additional .75 hourly differential to their wage.

Responsibilities

  • Verifies eligibility and benefits and perform claim follow-up.
  • Inputs and/or edits patient charges.
  • Communicates with third party payers and patients regarding charges or payments, and provides basic customer service.
  • Performs claim status checks and basic follow-up processes.
  • Enters program, carrier, and patient payments and reconciles to Finance documents.
  • Produces daily, weekly or monthly User Audit reports and monitors for accuracy.
  • Other duties and responsibilities as designated by supervisor.
  • Adherence to ODCHC attendance policy.
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