Biller

Family Health Care Centers of Greater Los Angeles, Inc.Commerce, CA
$23 - $26Onsite

About The Position

The billing clerk is responsible to ensure that billing is generated in a timely manner to comply with payer program requirements and to produce reimbursement in a timely manner.

Requirements

  • Budgeting
  • Oral Communication
  • Written Communication
  • Technical
  • Communication
  • Customer Relations
  • Customer Service
  • Diplomacy
  • Filing
  • Math Aptitude
  • Negotiations
  • Organization
  • Planning
  • Professionalism
  • Project Management
  • Presentation
  • Reading
  • Time Management
  • Typing >35 wpm
  • Computer Literacy
  • Lifting, up to 15 lbs.
  • High School Diploma, or equivalent.
  • Prior accounting and collection experience required.
  • Excellent analytical skills.
  • Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.
  • Excellent writing and verbal communication skills.
  • Transportation is required with valid California driver’s license and state mandated automobile insurance (in the event that transportation to and from other sites is required).
  • Ability to prioritize workload and work under pressure of deadlines.
  • Ability to meet tight time sensitive deadlines.
  • Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.
  • Willingness to adapt to changes with regards to the agency’s growth and expansion.
  • Ability to work well with others in a professional and team-oriented environment
  • Well-developed interpersonal skills, friendly personality and able to motivate staff by promoting teamwork.
  • Ability to relate to the public regardless of ethnic, religion and economic status.
  • Excellent communication skills.
  • Willingness to travel.
  • Strong planning and organizational skills.
  • Problem analysis and critical thinking skills.
  • Excellent customer service skills.

Nice To Haves

  • FQHC experience, highly preferred.
  • Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel).
  • Ability to speak Spanish, preferred.
  • Knowledge of the following (but not limited to), preferred: PPO’s HMO’s Family PACT CPSP Medicare Medi-Cal Fee-for-Service CHDP Managed Care Plans Every Woman Counts Etc.

Responsibilities

  • Assists with the productivity which is generated on a weekly basis based on reimbursement rates, visits and revenue sources from all FHCCGLA sites.
  • Reviews and updates as required on an ongoing basis to ensure accuracy in order to maximize reimbursement.
  • Apply knowledge of practice procedures to respond to incoming correspondence and documents.
  • Posting of charges
  • Posting of Payments
  • Follow-up denials
  • Claims Tracking
  • Distribution of claims to appropriate payer
  • Printing of paper claims
  • Electronic transmission
  • Tracking of statement/payments
  • Superbill tracking
  • Generate weekly billing statements on computer and submit to insurance companies.
  • Print and review daily billing statements to ensure correct charges, dates and appropriate notations, and prepare statements for mailing.
  • Correct billing statement discrepancies on computer, and reprint as needed.
  • Photocopy and file all related billing statements and documentation as assigned.
  • Train billers and reception staff as necessary.
  • Coordinate the process of patient eligibility through various third-party sources such as Medicare.
  • Undertakes continuous self-improvement, attending applicable training, seminars, in-services and educational classes to maintain skills competency and current knowledge for standard of care and effective practices.
  • Responsible for following all agency safety and health standards, regulations, procedures, policies and practices.
  • Identifies, initiates and implements measures to ethically maximize billing.
  • Responds efficiently and timely to all patient and provider staff needs and inquiries related to billing, codes, charges, etc.
  • Ensures excellent customer service to all FHCCGLA patients.
  • Resolves patient issues in accordance with company policies & procedures and healthcare regulations.
  • Handles patient grievances according to FHCCGLA’s Policy & Procedure.
  • Assists in developing, updates & reviews of FHCCGLA Policies & Procedures (P&P’s) as needed (with input from all other key personnel).
  • Ensures HIPAA compliance by maintaining strict confidentiality of all patient data and E.H.R./Practice Management System (PMS) according to regulations and FHCCGLA’s P&P’s.
  • Attends the following meetings/trainings: Mandatory Quarterly Staff Meeting/Trainings- Quarterly (Jan., Apr., Jul. & Oct.)- subject to change. Meetings with FHCCGLA’s Executive Leadership, as needed (advanced notice will be provided when feasible). Other pertinent meetings, trainings and/or conferences- As scheduled
  • Remains informed of: Current legal and regulatory changes related to scope of practice (FHCCGLA’s services). Specific programs/payors, insurances accepted, and services being offered at FHCCGLA. All applicable Policies & Procedures
  • Perform other related duties as assigned.

Benefits

  • Medical Benefits - FHCCGLA pays 100% of employee’s Kaiser; Anthem Blue Cross; Health Net; and United Health Care coverage (HMO Plan) subject to change during open enrollment.
  • 403 B - Through Mutual of America, the company matches up to 5% of employee’s salary.
  • Dental Benefit - MetLife Only (HMO/PPO Plan).
  • 11 Holidays Observed.
  • 2 Floating Holidays
  • Vision Benefit - MetLife Plan.
  • 1 Birthday Holiday
  • Life Insurance - Accidental Death & Dismemberment; and Long-term Disability.
  • 7 Paid Sick Leave - 56 hours Full-Time
  • Paid Sick Leave – 40, Part-Time and Per-Diem
  • Employee Assistance Program
  • 2 weeks’ Vacation
  • AFLAC Benefits
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