Bilingual Warehouse Network & Operations Manager

Hisense USA•Alpharetta, GA

About The Position

The Bilingual Warehouse Network & Operations Manager leads regional warehouse network planning and operational improvement. The role assesses logistics flows among manufacturing facilities, ports, border crossings, warehouses, and customers; evaluates warehouse locations, service coverage, SKU allocation, and replenishment rules; and optimizes warehouse nodes and resources, with a focus on shared warehousing between manufacturing operations in Mexico and regional subsidiaries. The position works with Transportation Management and Logistics Cost Management teams to improve network efficiency and reduce end-to-end logistics costs. The manager improves warehouse space utilization, capacity, productivity, and operating quality by applying warehouse best practices, optimizing storage configurations and workflows, and implementing standardized regional processes. The role oversees inventory allocation and inter-warehouse transfers, Category B inventory identification and disposition, inventory accuracy and outbound delivery practices, and third-party logistics provider performance. It also leads implementation, training, compliance reviews, and cross-functional improvement initiatives across regional operations.

Requirements

Bachelor’s degree or above in Logistics, Supply Chain Management, Industrial Engineering, or a related field, or equivalent relevant professional experience.
7+ years of experience in warehousing and logistics.
At least 3 years of experience in warehouse network planning, third-party logistics (3PL) management, or multi-site warehouse operations.
Strong capabilities in warehouse network planning, storage capacity analysis, warehouse sourcing and bidding, process optimization, and rate/cost analysis, with the ability to evaluate warehouse solutions from service and cost perspectives.
Solid knowledge of Warehouse Management Systems (WMS), inventory counting and control, material handling equipment, operational productivity, and quality management.
Strong data analysis, on-site operational diagnosis, and cross-functional project management skills, with demonstrated ability to implement standardized processes and replicate best practices across multiple operations.
Professional working proficiency in both Chinese and English.
Ability and willingness to travel to warehouses and manufacturing facilities across the region as business needs require.

Nice To Haves

Experience in home appliances, consumer durables, or other bulky-goods warehousing.
Experience with warehouse start-ups, relocations, consolidations, or network restructuring projects.
Experience coordinating cross-border operations across the U.S., Mexico, and Canada, or proficiency in Spanish.

Responsibilities

Assess logistics flows among manufacturing facilities, ports, border crossings, warehouses, and customers; evaluate warehouse locations, service coverage, SKU allocation, and replenishment rules.
Optimize warehouse nodes and resource allocation, especially shared warehousing between manufacturing operations in Mexico and regional subsidiaries; reduce redundant locations, unnecessary transfers, and inefficient handling or transshipment.
Partner with Transportation Management and Logistics Cost Management teams to improve regional network efficiency and reduce end-to-end logistics costs.
Apply warehouse management best practices from China and other international markets to optimize racking, stacking, storage and operational zones, and inbound and outbound dock arrangements.
Improve effective storage capacity and space utilization while maintaining safety and product protection requirements.
Analyze storage capacity, storage cost per unit of volume, and labor productivity; optimize storage assignments, material handling routes, workforce scheduling, and equipment utilization.
Implement and replicate operational practices across the region to increase throughput and reduce handling costs.
Develop and implement standardized regional processes for receiving, put-away, storage location management, cycle counting, picking, verification, loading, and returns.
Set product-category-specific requirements for clamp handling, material movement, stacking, and packaging protection; lead implementation, training, and compliance reviews.
Establish inventory allocation principles and improve allocation and replenishment rules with the Customer Delivery Center, IT, and relevant business teams.
Standardize the assessment, approval, and execution of inter-warehouse transfers, reducing unnecessary transfers and associated transportation, handling, and warehousing costs.
Work with Planning, Finance, R&D, manufacturing facilities, and other functions to define Category B inventory, identification criteria, and ownership responsibilities.
Establish and improve Category B inventory identification, segregation, disposition approval, and clearance processes with clear timelines and accountability; coordinate approved disposition plans and track progress.
Verify physical inventory disposition, system status updates, and release of storage capacity to reduce Category B inventory and capacity consumption.
Oversee cycle counting, physical-to-system inventory reconciliation, variance investigation, and corrective actions; strengthen regional inventory management standards.
Standardize damage documentation, evidence collection, and claims management, and establish requirements for order staging, outbound verification, loading, and carrier handoff.
Improve timely and accurate outbound execution across business units and work with Transportation Management to reduce truck waiting time, customer delivery refusals, and warehouse-related penalties or chargebacks.
Establish regional evaluation criteria and performance scorecards for third-party logistics providers; manage corrective actions, resource adjustments, performance improvement, and provider replacement when necessary.
Lead warehouse efficiency and quality improvement initiatives and validate on-site execution and measurable results.
Travel to warehouses and manufacturing facilities across the region as business needs require to conduct assessments, diagnostics, and continuous improvement initiatives.