Bilingual Territory Aftermarket Business Manager
About The Position
At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard. As a Territory Aftermarket Business Manager for Ag &Turf Sales/Marketing, you will help dealers achieve outstanding aftermarket performance and connect deeply with their customers from the first day of ownership through the entire life cycle of the equipment making the John Deere experience a long-lasting and valuable one. You will be part of a team that calls on John Deere dealerships, independent resellers, wholesalers, and service providers across many different channels of distribution with the purpose of increasing Aftermarket (parts and service) sales through promotions, product knowledge, training, and customer support.
Requirements
- Ability to facilitate dealer meetings, assist with business plan development and provide sales support for all John Deere/All Makes parts, attachments, and service sales.
- Ability to manage multiple tasks to their completion with excellent follow up skills and processes.
- Effective communication skills, written, verbal, and listening.
- 1 + years of experience working with a dealer channel.
- Willingness and availability to travel up to 50% within Canada and the US.
- Bilingual communication skills (French/English).
- Candidates applying for this position must be legally eligible to work in Canada.
Nice To Haves
- Experience using negotiation skills.
- Agriculture and Turf industry product knowledge.
- Experience interacting with Marketing, Sales, and/or Customer Support.
- Negotiation, business case development and selling skills experience.
- Previous experience or knowledge of dealers and/or other channels aftermarket (parts and service) processes.
Responsibilities
- Work directly with John Deere dealers to provide support for their Aftermarket strategy, including assistance with parts business growth plans and provide direct sales support for all parts, attachments, and service sales.
- Work with John Deere Parts Operations, Logistics, Customer Support, and other territory field team members as needed to help dealers resolve complex issues related to parts availability, returns, shipping issues (such as damaged freight, delayed freight, etc.) credits, etc.
- Call on a variety of non-John Deere resellers such as Independent Repair Shops, Competitive Ag & Turf Dealers, Farm Stores, Forestry Dealers, Automotive, and others, assisting with parts information, issue resolution, and training on the use of systems, processes, and products.
- Travel off territory to support regional and national events, including attending quarterly and annual sales meetings.
Benefits
- access to company vehicle or mileage reimbursement
- laptop
- cell phone
- protective equipment
- Relocation assistance may be provided in some instances as determined by the terms and conditions of the Company’s Relocation Policy.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
