About The Position

The Teller processes customer transactions at FNBO branch locations and is accountable for providing exceptional service. The role calls for a friendly, positive, team-oriented professional who takes pride in their work and follows the FNBO Operating Philosophy. Tellers are expected to provide consistent, efficient, and accurate service, seek opportunities to exceed customer expectations, and make sound decisions for customers. They participate in training and work with their team toward individual and shared success. This role is anticipated to be performed onsite at the posted location; work location may change based on business needs. Starting pay is $19 per hour, with a 10% language differential indicated in the job title. Final compensation may vary based on experience, education, and skill level.

Requirements

  • High school diploma or GED.
  • Excellent interpersonal communication skills.
  • Desire to meet the financial needs of customers and the community.
  • Ability to stand for long periods of time.
  • Unrestricted work authorization; candidates must not require future sponsorship.

Nice To Haves

  • Ability to lift and carry 25 pounds.
  • Previous cash-handling experience.
  • Previous Teller experience.
  • Demonstrated customer service skills.
  • Critical thinking and creative problem-solving skills.
  • Bilingual in Spanish.

Responsibilities

  • Process customer transactions at branch locations with exceptional, consistent, efficient, and accurate service.
  • Seek opportunities to exceed customer expectations and address customers’ financial needs.
  • Participate in training activities and collaborate with the team to achieve individual and team success.
  • Make appropriate decisions for customers while adhering to the FNBO Operating Philosophy.

Benefits

  • 401(k) match
  • Paid time off and paid holidays
  • Medical, dental, vision, life, and disability insurance
  • Flexible benefit plans
  • Employee wellness program
  • Career development, training, career coaching, and job shadowing
  • Tuition assistance
  • Employee banking benefits and other discounts
  • Recognition and rewards from leadership, managers, peers, and business partners
  • Health Savings Account and dependent care benefits
  • Growth opportunities
  • Short-term and long-term disability insurance
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