Bilingual Systems Quality Analyst I (100% Remote)
About The Position
TELUS Health is seeking a Bilingual Systems Quality Analyst to analyze business and technical requirements, develop test scenarios and test cases, and execute tests to ensure the quality and reliability of its solutions. The role includes identifying, documenting, and following up on defects, while ensuring testing activities comply with established standards and procedures. The analyst collaborates with team members to maintain accurate test documentation, support continuous improvement, and help deliver high-quality solutions that meet business needs. This is a 100% remote position, with the option to attend a TELUS Health office in person if one is available in the candidate’s area. The position requires excellent verbal and written communication in both French and English. Intermediate English is required for regular interaction with internal and external parties and use of English-language IT tools. The annual salary range is $50,000 to $65,000. Actual compensation depends on factors including knowledge, skills, performance, and experience. Applicants whose expectations differ from the posted range are encouraged to apply; competitive packages may be discussed based on experience and expertise. Applicants may receive accommodation during recruitment as required. Certain team members whose duties require working at a data center or access to detailed client-service-delivery technology are subject to Government of Canada personnel security screening.
Requirements
- Degree in Quality Assurance, Business Administration, or equivalent work experience.
- Strong attention to detail and analytical thinking, with the ability to summarize complex information.
- Ability to perform routine tasks accurately and consistently.
- Ability to manage priorities independently and meet deadlines in a changing environment.
- Strong teamwork skills and ability to work collaboratively and independently.
- Excellent verbal and written communication skills in French and English.
- Intermediate English proficiency for regular work-related interactions and use of English-language IT tools.
- Aptitude for working in a computerized environment and learning new systems and tools.
Responsibilities
- Analyze business and technical documentation to identify testing requirements, scenarios, and test cases.
- Plan and prepare testing activities, ensuring appropriate test coverage and applying effective testing techniques.
- Develop and document test scenarios and test cases using established testing tools.
- Maintain and update the test catalogue as products, features, and functionalities are introduced or modified.
- Execute tests within integrated solutions to validate functionality and ensure quality standards are met.
- Identify, document, and report defects according to established procedures and guidelines.
- Follow up on reported defects to ensure timely resolution and verify that corrections have been implemented successfully.
- Monitor testing progress and provide regular status updates to the team manager.
- Prepare, review, and update procedure documentation to support testing activities and promote best business practices.
- Collaborate with team members to complete testing activities efficiently and within established deadlines.
- Contribute to continuous improvement initiatives to enhance testing processes and overall quality.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
