Bilingual Store Associate (Spanish)

Sherwin-Williams • Champaign, IL

22h • Onsite

About The Position

This part-time Store Associate position supports the success of Sherwin-Williams retail stores by helping wholesale and retail customers identify their needs, answering questions about products, and recommending solutions. The associate is expected to resolve customer concerns promptly, provide excellent service, maintain knowledge of product features, uphold store and product presentation standards, and consistently meet sales goals.

The position is at Store #3922, 702 W. Marketview Dr., Champaign, IL 61822. The starting pay rate is $16 per hour. The role involves customer contact, including possible contact with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other items of value. Sherwin-Williams has determined that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience working in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications, as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Health benefits, such as prescription savings and virtual physician visits.
• Retirement and savings benefits.
• A time-away-from-work package that includes vacation, holidays, and military leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed