Bilingual Spanish Retail Sales Consultant

AT&T•Worcester, MA

About The Position

AT&T is hiring a bilingual Spanish and English Retail Sales Consultant to help customers choose products and services from its full suite of offerings. The role centers on creating meaningful customer connections through personalized, consultative sales, meeting sales targets, and earning commission. Additional starting pay may be available for bilingual employees. The consultant works on the sales floor, participates in community events, fills online orders, and makes outbound calls to existing and potential customers. The position offers training and coaching for candidates without sales experience and a fast-paced environment where flexibility and openness to change are important. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is provided monthly based on seniority two weeks in advance. The role is located in Worcester, Massachusetts, and is listed at 40 hours per week. The stated earnings range is $44,000 to $75,000, including hourly pay and uncapped commission opportunities. Individual starting salary may depend on geography, experience, expertise, and education or training; the range is dependent on meeting or exceeding sales goals. AT&T offers medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life and accidental death insurance, supplemental benefit programs, an Employee Assistance Program, and employee discounts. AT&T states that it is an equal opportunity and fair chance employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

Speak Spanish and English.
Be flexible and open to change in a fast-paced environment.

Nice To Haves

Prior retail or customer-facing sales experience is a plus.

Responsibilities

Use a consultative sales approach to guide customers through product and service options.
Create meaningful customer connections using personalized sales expertise.
Meet sales targets and earn commission by selling AT&T products and services.
Participate in community events.
Fill online orders.
Make outbound calls to existing and potential customers.
Stay flexible and adapt to evolving technology and changing ways of meeting customer needs.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, subject to exceptions for some bargaining employees.
At least six company-designated holidays and additional PTO based on bargaining group.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Potential additional starting pay for bilingual employees.
Uncapped commission opportunities for top sellers.