Bilingual Spanish Retail Sales Consultant
About The Position
The Bilingual Spanish Retail Sales Consultant helps customers find AT&T products and services that meet their needs, using a consultative sales approach and personalized expertise. The role is centered on building meaningful customer connections, demonstrating products, and meeting sales objectives while earning hourly pay and potentially uncapped commissions. Additional starting pay may be available for bilingual employees. Consultants work in a fast-paced team environment, stay informed about current technology and devices, and support customers on the sales floor and through community events, online orders, and outbound calls. The position also includes store opening and closing tasks, transaction journal submissions, inventory assistance, and completing paperwork. Work schedules fall between 9 a.m. and 9 p.m., include weekends, and are made available two weeks in advance. The role is based at the listed Atlanta, Georgia retail location, and working at other locations may be required based on business needs.
Requirements
- Speak Spanish and English.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand for long periods of time.
- Ability to lift up to 25 pounds.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Ability to work at other locations as business needs require.
- Ability to adapt to a fast-paced environment and changing technology and work practices.
Nice To Haves
- One to three years of retail, customer-facing, or sales experience is preferred; prior retail or customer-facing sales experience is a plus.
Responsibilities
- Meet and exceed sales goals while using AT&T products and services to help customers find solutions that fit their needs.
- Stay current on data and entertainment technology and devices, including Wi-Fi, data devices, and TV entertainment tools.
- Educate and engage customers through product demonstrations.
- Provide prompt and courteous customer service and build customer connections using a consultative sales approach.
- Work in a fast-paced team environment and adapt to evolving technology and customer needs.
- Participate in community events, fill online orders, and make outbound calls to existing and potential customers.
- Complete store opening and closing procedures according to written procedures.
- Submit transaction journals daily.
- Assist with inventory maintenance.
- Complete paperwork fully, accurately, and on time.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, with eligibility and amounts varying for some bargaining-unit employees.
- At least six company-designated holidays and additional PTO based on bargaining group.
- Sick leave.
- Paid parental leave.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
- Employee Assistance Programs.
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
- Competitive hourly pay and monthly commission opportunities; bilingual employees may receive additional starting pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
