Bilingual Spanish Program Assistant

Bernal Heights Neighborhood Center • San Francisco, CA

1d

About The Position

Under the direction of the Excelsior Community Center (ECC) Program Supervisor, the Bilingual Spanish Program Assistant provides administrative and program support, including a documented weekly target of individualized, one-to-one social service assistance. The role requires initiative, strong organization and follow-through, proficient computer skills, and strong verbal and written communication. The assistant works with diverse staff, community members, and community partners.

This is a full-time position scheduled for 30 hours per week: Tuesday through Thursday, 9:00 a.m.–3:00 p.m.; Friday, 9:00 a.m.–4:00 p.m.; and Saturday, 9:00 a.m.–2:00 p.m. The employer describes the benefits and paid-time-off package as generous.

Requirements

• Bicultural and bilingual in Spanish and English.
• Prior experience working with a diverse population and senior community.
• Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
• Proven verbal and written communication skills.
• Proficiency in Microsoft Word and email programs.
• Ability to work independently and demonstrate excellent follow-up and follow-through.
• Ability to work in a diverse, multi-ethnic, multilingual environment.
• Ability to lift up to 25 pounds, assist with senior activities, and support exercise programs.

Nice To Haves

• Experience with, or desire to learn, the Dalia benefits application platform.

Responsibilities

• Provide at least 15 documented hours per week of individualized, one-to-one social services, including help completing Dalia and other public-benefits applications and answering individual service questions; record consumer names and daily hours on a monthly log.
• Assist the Senior Services Program Supervisor with administrative functions, data entry into GetCare, and overall client program support.
• Assist with community outreach and promotion of classes.
• Conduct health screenings and ensure safety and compliance during programming.
• Provide logistical and administrative support to special presenters.
• Facilitate exercise and education classes.
• Coordinate and attend senior field trips.
• Assist with attendee registration during activities and lunch programs.
• Answer participant questions about ECC Senior Programs and services.
• Provide translation for monolingual clients in support of ECC Social Service Coordinators.
• Support the ECC Food Pantry by signing up new participants, entering data into the pantry system, setting up, and providing general support.
• Coordinate office supply orders and facility maintenance requests.
• Help keep the space clean and clutter-free.
• Perform other duties as assigned.

Benefits

• Generous benefits package.
• Paid time off package.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed