Bilingual (Spanish) Inside Sales Representative- 1A

Radwell International•Willingboro Township, NJ

2h•Onsite

About The Position

This role is responsible for sales and customer support, responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries. The position operates Monday to Friday from 8 am to 5 pm.

Requirements

Must be able to speak and write Spanish fluently.
Must understand the sales cycle; ability to understand the Radwell International sales cycle.
Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment.
Previous sales experience in a related environment or a college degree in business or a related field of study.

Nice To Haves

Proficiency using e-mail, the internet, Microsoft Office, and other computer tools.
Ability to multi-task.
Ability to work at a fast pace.
Attention to detail.
Problem-solving abilities.
Good communication skills.
Ability to sell.

Responsibilities

Respond to customer inquiries by phone, email, or other means.
Manage sales opportunities for all products and perform all necessary sales tasks to turn opportunities into billable sales.
Source products from manufacturers not currently supplied by Radwell (new products).
Negotiate the best purchase price for manufacturers not regularly supplied by Radwell (new products).
Check inventory (e.g., “PLC Center” inventory) and fulfill orders from inventory if possible.
Correspond with customers via phone and email, responding in a timely, efficient, and professional manner.
Ensure a high degree of customer satisfaction as measured by automated surveys, customer feedback, and other means.
Enter quotations and orders into sales order processing systems, ensuring accurate sales information including proper delivery and payment terms.
Confirm all orders with customers and perform follow-up and order clean-up as necessary.
Meet minimum daily standards for quotes and other sales output expectations.
Build new customers in sales order processing systems, capturing complete and accurate information.
Interact with all departments within Radwell to effectively meet customer commitments.
Perform product and price maintenance in “pricetool” and other business systems.
Build new part numbers as needed and maintain the product sourcing database.
Assist in business system database cleanup and ongoing maintenance.
Pro-actively develop new business through outgoing customer calls and other means.