Bilingual Inside Sales Representative

Radwell International•Willingboro Township, NJ

2d•Onsite

About The Position

This role is responsible for sales and customer support, responding to customer inquiries and managing sales leads that originate primarily from telephone inquiries. The position operates Monday to Friday from 8 am to 5 pm.

Requirements

Must be able to speak and write Spanish fluently
Must understand the sales cycle; ability to understand the Radwell International sales cycle
Strong computer skills; ability to learn and understand Radwell computer systems to perform job tasks in an automated environment
Strong Computer proficiency
Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
Ability to multi-task
Ability to work at fast pace
Attention to detail
Problem solving abilities
Good communication skills
Ability to sell

Nice To Haves

Previous sales experience in a related environment or a college degree in business or a related field of study

Responsibilities

Respond to customer inquiries to Radwell by phone, email or through other means
Manage sale opportunities for all product; perform all sales tasks necessary to turn opportunities into billable sales
Source products for manufacturers not currently supplied by Radwell (new products)
Negotiate best purchase price for manufacturers not regularly supplied by Radwell (new products)
Check inventory (i.e. “PLC Center” inventory) and fulfill order out of inventory if possible
Correspond with customers via phone and e-mail and responding to customers in a timely, efficient, and professional manner
Ensure high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means
Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with customer; perform follow-up and order clean-up as necessary
Meet minimum daily standards for quotes and other sales output expectations
Build new customers in sales order processing systems; capture complete and accurate information for new and existing customers
Interact with all departments within Radwell to effectively meet customer commitments
Perform product and price maintenance in “pricetool” and other business systems; Build new part numbers as needed; maintain product sourcing database
Assist in business system database cleanup and ongoing maintenance
Pro-actively develop new business through outgoing customer calls and other means