Bilingual Small Business Relationship Banker I - Colorado Blvd, CO

U.S. Bank•Denver, CO

About The Position

At U.S. Bank, the Small Business Relationship Banker serves as the primary Small Business Banking partner for assigned branches and relationships, providing comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million. The role typically supports two to three branch locations and serves as a dedicated resource to branch teams for complex small-business client needs and opportunities. The banker builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through. They interpret financial information, cash-flow dynamics, client goals, operating cycles, and risk indicators to provide practical guidance and recommend solutions. Solutions may include business deposits, lending and credit, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other suitable small-business products and services. This position includes outside prospecting and sales activities to grow revenue and meet assigned financial targets and growth goals. The banker develops internal and external relationships and coordinates with branch partners, centers of influence, clients, and other business-line partners throughout the client relationship, including handoffs, decisions, follow-up, activation, usage, and demonstrating client value. They balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices.

Requirements

Bachelor’s degree in business, accounting, finance, or equivalent experience and job-related experience.
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience.
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable registration requirements.
Maintain a satisfactory criminal and credit record for required NMLS registration and compliance.
Bilingual.

Nice To Haves

Demonstrated excellent customer service in accordance with U.S. Bank Core Values and ability to provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Strong written and verbal communication skills and ability to convey business recommendations effectively.
Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices.

Responsibilities

Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
Serve as the primary Small Business Banking partner for assigned branches and relationships, typically supporting two to three branch locations.
Provide comprehensive financial solutions to small businesses with annual revenues between $500,000 and $2.5 million.
Act as a dedicated resource for branch teams addressing complex small-business client needs and opportunities.
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through.
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations.
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
Identify stated and unstated client priorities, align products and services with client objectives, and explain value, trade-offs, and next steps.
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners.
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value.
Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches.
Balance acquisition, relationship deepening, and service while maintaining strong CRM discipline and responsible banking practices.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentives based on production under the applicable incentive plan.
Equity stock purchase program.
Pension, subject to eligibility requirements.