Bilingual Salesperson (English/Spanish)

Advance Auto Parts•Hammond, IN
•Onsite

About The Position

This entry-level sales position supports the Do-It-Yourself (DIY) business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, the ability to source products from stores, hubs, PDQ, and external suppliers, and in-depth knowledge of store inventory and maintenance processes. The position may be part-time or full-time. Fleet safety certification is preferred.

Requirements

  • Have 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
  • Speak and write English; communicate effectively and build strong relationships with customers, peers, and management.
  • Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
  • Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
  • Be able to work an assortment of days, evenings, and weekends as needed.
  • Have basic driving and navigation ability.
  • Be able to use a delivery board system, locate and stock parts, and operate inventory systems and store equipment.
  • Have safety knowledge and skills, parts and automotive system knowledge, and the ability to operate POS and parts lookup systems.
  • Be skilled in using testing and diagnostic equipment for DIY service.
  • Meet the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

  • Spanish language ability.
  • Fleet safety certification.

Responsibilities

  • Provide an excellent selling experience during DIY customer visits and phone calls.
  • Achieve personal sales goals and help the store achieve its sales goals.
  • Provide DIY services such as battery installation and testing, and wiper installation.
  • Maintain store product and operational standards.
  • Handle inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
  • Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
  • Perform general stocking, including truck stocking and back stock.
  • Safely deliver parts to customers as needed.
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