Bilingual Sales Advocate (65803)

Mobilelink USA LLC•Town of Grand Chute, WI

8d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless solutions that suit their needs. The company provides training and tools for success, commission-based earning potential, and a career path with opportunities for advancement into leadership. The role is based in Appleton, Wisconsin. Employees may occasionally participate in outside sales events, community engagements, or promotional activities for Cricket Wireless. These events are considered part of the job, and participation is a condition of employment. Employees will receive reasonable notice of scheduled events. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events. The position is listed as full-time/part-time, with a minimum requirement of 32 hours per week. Compensation is listed as $25,000–$50,000 per year, base plus commission.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the work location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for extended periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions through to completion, and solve problems under pressure.

Nice To Haves

Retail sales background is helpful but not required.
Strong social media presence preferred.

Responsibilities

Provide compassionate, understanding customer service.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Occasionally participate in outside sales events, community engagements, and promotional activities.
At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.