Bilingual Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless products and services suited to their needs. The role offers sales training and tools, commission-based earning potential, and opportunities for advancement into leadership. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. These events are considered a condition of employment, and employees will receive reasonable notice. Event duties may include engaging with customers, representing products and services, distributing marketing materials, and helping set up or break down the event.
Requirements
- Fluency in at least two languages; this position requires English and Spanish.
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the store location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
- Ability to operate a personal computer.
- Adhere to the Team Color policy and maintain a neat, professional appearance.
- Ability to follow instructions through completion and solve problems under pressure.
Nice To Haves
- Retail sales background is helpful but not required.
- Strong social media presence preferred.
Responsibilities
- Provide compassionate, attentive customer service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, and promotional activities.
- At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- PTO after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Potential additional bonus payments for achieving sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
