Bilingual Sales Advocate

Mobilelink USA LLC•Louisville, KY

4d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is seeking a Bilingual Sales Advocate to serve customers and provide wireless solutions tailored to their needs. The role offers commission-based earning potential, company-provided training and tools, and a potential path to leadership. The position is based at the Southland store in Louisville, Kentucky, and may involve working at multiple locations within the district as needed. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. These scheduled events are considered a condition of employment and may involve engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown. Employees will receive reasonable notice of scheduled events.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the store location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds and bend, squat, and stretch for inventory and stocking.
Ability to stand for long periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions through to completion, and problem-solve under pressure.

Nice To Haves

Retail sales experience is helpful but not required.
A strong social media presence is preferred.

Responsibilities

Provide customer service with compassion and understanding of customers’ needs.
Offer thoughtful solutions tailored to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and other duties.
Work toward sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, and promotional activities; engage with customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.