Bilingual Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Austin, Texas location. The role serves customers by identifying their needs and recommending suitable products and services. Mobilelink provides training and tools, a commission-based earning opportunity, and a career path with potential for advancement into leadership. Employees may also be required to attend scheduled outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless; participation is a condition of employment.
Requirements
- Fluency in at least two languages; this position requires English and Spanish.
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Available to work at least 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the work location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
- Ability to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Ability to follow instructions through to completion and solve problems under pressure.
- Ability to work in a fast-paced environment.
Nice To Haves
- Retail sales background is helpful but not required.
- Strong social media presence.
Responsibilities
- Provide compassionate, attentive customer service and understand customers’ needs.
- Offer tailored solutions for individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Participate in scheduled outside sales events, community engagements, and promotional activities; engage customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Potential bonus payments for achieving sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
