Bilingual Sales Advocate

Mobilelink USA LLC•Helena-West Helena, AR
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its West Helena, Arkansas store. The role serves customers by understanding their needs and offering tailored solutions, while representing Mobilelink and the Cricket brand professionally. The company provides training and tools, commission-based earning potential, and a defined path for advancement into leadership. Employees may also be required to attend scheduled outside sales events, community engagements, or promotional activities; participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping with setup or breakdown. The position requires at least 32 hours per week, including evenings, weekends, and holidays, and may involve working at multiple locations within a district.

Requirements

  • Fluency in at least two languages; this position requires English and Spanish.
  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the store.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Ability to lift up to 10 pounds, bend, squat, stretch, and stand for long periods, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

  • Retail sales background.
  • Strong social media presence.

Responsibilities

  • Provide compassionate customer service and understand customers’ needs.
  • Offer thoughtful, tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand with professionalism and courtesy.
  • Assist leaders with store operations and duties.
  • Achieve sales goals and key performance indicators.
  • Participate in outside sales events, community engagements, and promotional activities as scheduled.
  • Engage with customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
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