Bilingual Relationship Banker- Spanish- Bolingbrook,

U.S. Bank•Bolingbrook, IL

2d•$27 - $33•Onsite

About The Position

Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first mindset to provide counsel. They establish trust, assess and address customers’ banking needs, obtain and process customer and account information, explain and educate clients about deposit and loan products and services, and recommend solutions suited to customers’ goals. Bilingual Relationship Bankers carry out these responsibilities in the languages identified as essential to their branch or community. This role requires working from a U.S. Bank location on all scheduled work days and requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, as well as ongoing compliance with applicable registration requirements.

Requirements

High school diploma or equivalent.
Four to five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Business-level proficiency in reading, writing, and speaking both Spanish and English.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements.

Nice To Haves

Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
Effective and confident client communication.
Proven ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.

Responsibilities

Build relationships with customers through in-person, appointment-based, and virtual channels.
Provide customer counsel while adapting a digital-first mindset.
Build trust, assess customers’ banking needs, and attend to those needs.
Obtain and process customer and account information.
Demonstrate and educate clients on available deposit and loan products and services.
Recommend solutions based on each customer’s goals and needs.
Perform these responsibilities in business-level Spanish and English.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.