Bilingual Referral Case Manager

CFHW•Denver, CO

10d•$21 - $27•Onsite

About The Position

In this fast‑paced role, you’ll be serving as an advocate for patients and the broader community. You’ll facilitate timely referrals when care falls outside of Clinica’s scope—helping ensure underserved individuals are not left without access to essential services.

Requirements

Bilingual in English and Spanish.
High school diploma or GED required.
Strong attention to detail with a consistent focus on accuracy.
Professional communication skills when interacting with patients, hospitals, and team members.
Ability to work collaboratively to support patients and achieve shared goals.
Proficient computer skills: typing, printing, Microsoft Outlook for email and calendar management
Demonstrates professionalism through reliability, respectful interactions, clear communication, and effective handling of workplace challenges.
Ability to work both independently and part of a team.

Nice To Haves

Are you comfortable learning and working in multiple healthcare systems?
Are you curious and willing to ask questions as you learn?
Are you detail‑oriented and take pride in getting things right?
Have you, in past jobs, had to juggle priorities and take action to get work done on time?
Are you bilingual in English and Spanish?

Responsibilities

Partner with providers and medical assistants to coordinate referrals that connect underserved patients to essential care such as physical therapy, vision services, and orthopedic specialists.
Carefully assess insurance coverage, patient location, and urgency to remove barriers and ensure timely access to care.
Send referrals securely and accurately, so outside providers have what they need to treat patients.
Support care teams by promptly prioritizing and responding to referral requests, both in person and through instant messaging.
Keep patient charts complete and up to date by scanning, documenting, and organizing intakes and referrals.

Benefits

Medical, Dental & Vision options
Medical and Dependent Care FSA/HSA
Company paid life insurance
Long term disability insurance
Accident/hospital plans
403(b) Retirement Plan with employer contributions
Vacation time, sick hours, and personal holiday hours
A collaborative team environment
Open communication with leadership and mission-focused engagement
Training and growth opportunities with a supportive team invested in your success