Bilingual Referral Coordinator

Clinica Family Health & Wellness • Denver, CO

6d

About The Position

At Clinica Family Health & Wellness, we believe everyone deserves high-quality, compassionate healthcare close to home. We are a nonprofit Federally Qualified Health Center (FQHC) that provides comprehensive, affordable medical, dental, behavioral health, pharmacy, and specialty behavioral care services. We are committed to being a healthcare home for our patients, a place where they receive coordinated, whole-person care from a team that supports their health and well-being at every stage of life. In this fast‑paced role, you’ll be serving as an advocate for patients and the broader community. You’ll facilitate timely referrals when care falls outside of Clinica’s scope—helping ensure underserved individuals are not left without access to essential services.

Requirements

• Bilingual in English and Spanish.
• High school diploma or GED required.
• Strong attention to detail with a consistent focus on accuracy.
• Professional communication skills when interacting with patients, hospitals, and team members.
• Ability to work collaboratively to support patients and achieve shared goals.
• Proficient computer skills: typing, printing, Microsoft Outlook for email and calendar management
• Demonstrates professionalism through reliability, respectful interactions, clear communication, and effective handling of workplace challenges.
• Ability to work both independently and part of a team.

Nice To Haves

• Comfortable learning and working in multiple healthcare systems.
• Curious and willing to ask questions as you learn.
• Detail-oriented and take pride in getting things right.
• Experience juggling priorities and taking action to get work done on time.

Responsibilities

• Partner with providers and medical assistants to coordinate referrals that connect underserved patients to essential care such as physical therapy, vision services, and orthopedic specialists.
• Carefully assess insurance coverage, patient location, and urgency to remove barriers and ensure timely access to care.
• Send referrals securely and accurately, so outside providers have what they need to treat patients.
• Support care teams by promptly prioritizing and responding to referral requests, both in person and through instant messaging.
• Keep patient charts complete and up to date by scanning, documenting, and organizing intakes and referrals.

Benefits

• Medical, Dental & Vision options
• Medical and Dependent Care FSA/HSA
• Company paid life insurance
• Long term disability insurance
• Accident/hospital plans
• 403(b) Retirement Plan with employer contributions
• Vacation time
• Sick hours
• Personal holiday hours
• A collaborative team environment
• Open communication with leadership and mission-focused engagement
• Training and growth opportunities with a supportive team invested in your success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED