Referral Coordinator

University of Vermont Health Network•Elizabethtown, NY
•$44,221 - $66,331•Onsite

About The Position

The Referral Coordinator is assigned the responsibility of coordinating and facilitating specialty referrals ordered by all health center providers. This position is located at Smith House in Willsboro.

Requirements

  • Experience in a busy office setting with customer exposure (Health Care field preferred)
  • Comprehension of medical terminology
  • Must possess a high level of interpersonal skills to interact with patients, patients’ families, staff, physicians and management.
  • Must possess a strong work ethic, exhibit optimism and cheerfulness and promote a team effort.
  • Ability to work outside the normal working hours as volume demands.
  • Ability to communicate effectively and diplomatically in writing and verbally.
  • Ability to work collaboratively in an ever-changing environment to assure delivery of quality customer service.
  • Projects a professional image in appearance and behavior.
  • Must be well organized, able to set priorities and adept to handling multiple tasks simultaneously.
  • Keyboarding experience and computer knowledge required. (Microsoft Word /Excel / Access Software used)
  • Ability to maintain strict confidentiality.
  • Ability to handle high volume of phone calls.
  • Ability to keep an electronic record of referral appointments and correspondence with patients, physicians
  • High school Diploma required.

Responsibilities

  • Coordinating and facilitating specialty referrals ordered by all health center providers.

Benefits

  • health, dental and vision insurance
  • retirement plans
  • life insurance
  • paid time off
  • tuition reimbursement
  • tuition assistance
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