Bilingual Receptionist- ACCESS Located at Holy Cross
About The Position
The Bilingual Receptionist serves as patients’ first point of contact and helps create a welcoming, supportive front-desk environment at ACCESS, located at Holy Cross. The role guides patients through check-in, collects accurate information, schedules appointments, processes payments, and helps ensure visits are smooth and efficient. The receptionist provides high-quality customer service in support of ACCESS’ patient-centered medical home model and organizational goals to improve patient care and community health outcomes. The position includes comprehensive training and hands-on experience with Epic, an electronic medical record system.
Requirements
- High school diploma or equivalent.
- Basic proficiency in computer skills.
- Ability to work some evenings and Saturdays.
- CPR/Basic Life Support Certification.
- Bilingual English/Spanish.
Nice To Haves
- Receptionist experience in a health care setting.
- Customer service experience.
- Administrative experience.
- Electronic Medical Records (EMR) systems experience.
Responsibilities
- Welcome patients and serve as their first point of contact at the front desk.
- Guide patients through check-in and collect accurate data.
- Schedule appointments and process payments.
- Help ensure each patient visit is smooth and efficient.
- Deliver high-quality customer service in support of ACCESS’ patient-centered medical home model.
- Advance organizational goals to improve patient care and community health outcomes.
Benefits
- Tuition reimbursement and scholarship program.
- Comprehensive healthcare coverage including Medical, Dental, and Vision.
- Generous PTO after introduction period.
- 403(B) retirement plan and financial resources to help you save and plan for retirement.
- Life Insurance.
- Opportunity to participate in cross-departmental committees to innovate and transform care delivery and the workplace.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
