Bilingual Receptionist - ACCESS Martin Russo

ACCESS Community Health Network • Bloomingdale, IL

3d • $17 - $20

About The Position

Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk. Guide patients through check-in, collect accurate data, schedule appointments, process payments, and help ensure their visits are smooth and efficient. Provide high-quality customer service in support of ACCESS’ patient-centered medical home model and advance organizational goals to improve patient care and community health outcomes. The role includes comprehensive training and hands-on experience with Epic, an Electronic Medical Record system.

Requirements

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/Basic Life Support Certification.
• Bilingual in English and Spanish.

Nice To Haves

• Receptionist experience in a health care setting.
• Customer service experience.
• Administrative experience.
• Electronic Medical Records (EMR) systems experience.

Responsibilities

• Welcome patients and provide a supportive front-desk experience.
• Guide patients through check-in and collect accurate information.
• Schedule appointments and process payments.
• Help ensure patients’ visits are smooth and efficient.
• Deliver customer service in support of ACCESS’ patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.

Benefits

• Tuition reimbursement and student loan forgiveness programs for qualifying individuals.
• Medical, dental, and vision coverage.
• Generous paid time off.
• 403(B) retirement plan and financial resources to help employees save and plan for retirement.
• Life insurance.
• Opportunity to participate in cross-departmental committees focused on innovating and transforming care delivery and the workplace.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED