Bilingual Receptionist/ Front Desk

RLM Underground•Kansas City, KS

2d•$18 - $20•Onsite

About The Position

RLM Underground is seeking a reliable, organized, and bilingual Front Desk Receptionist to support daily office operations at our Kansas City location. This role is the first point of contact for employees, visitors, and partner crews, and requires strong communication skills in both English and Spanish (written & spoken) .

Requirements

Fluent in English and Spanish (written and spoken) — this is a firm requirement
Previous experience in reception, administrative support, or customer service
Strong communication and interpersonal skills
Ability to multitask and stay organized
Proficiency with basic office software (email, calendars, PDFs, etc.)
Professional, dependable, and detail-oriented
Schedule: 7:30 a.m. – 4:00 p.m., Monday–Friday (no exceptions)

Responsibilities

Greet and assist visitors, employees, and vendors in a professional and friendly manner
Answer and route incoming calls; provide information as needed
Support partner crew onboarding tasks, including assisting Spanish-speaking partner crews with their onboarding documentation
Maintain front desk organization and general administrative needs
Coordinate incoming/outgoing mail, deliveries, and office logistics (UPS, FedEx, etc)
Assist with scheduling, document preparation, and internal communications
Provide translation support (English/Spanish) for forms, instructions, and basic correspondence
Uphold confidentiality and ensure compliance with company policies
Demonstrated ability to follow through on assigned tasks without constant oversight; reliability is essential
Represent the company with a calm, courteous presence at the front desk