Bilingual Project Coordinator

Roy Jorgensen Associates•Miami, FL

5d•Onsite

About The Position

Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management with nearly 65 years of experience in facility and highway infrastructure, professional consulting projects, and maintenance and management contracts. The company focuses on operations and maintenance of transportation and facility infrastructure assets, employing professional engineers, operations analysts, field maintenance supervisors, experienced maintenance technicians, tradesmen, and certified quality inspectors. Jorgensen utilizes a systems approach to maintenance management and is committed to client excellence and employee growth, development, and well-being. Employees at Jorgensen help manage facility and transportation assets that ensure the safety and operation of public infrastructure. The company offers opportunities for career advancement in a dynamic, fast-growing, and innovative environment that values diversity, creativity, and exceeding client expectations. This specific role is for a full-time Bilingual Project Coordinator in Miami, FL, an intermediate administrative position responsible for the administration of the JAMMS and JDE system, which is critical for field operations. The role involves managing service requests and work orders, data entry, client reporting, and processing third-party claims.

Requirements

High School Diploma or GED
Bilingual in Spanish
Maintain company standards for background checks (i.e. criminal record, driving record and controlled substance/drug testing)
Neat, clean and presentable appearance
Knowledge of general administrative activities
Knowledge of misc. phone and messaging systems
Knowledge of Microsoft Office software
Solid organizational planning
Proper phone technique and protocol
Excellent verbal and written skills
Knowledge of Microsoft Office Software
Knowledge of computer and keyboard system
Ability to adapt and champion accelerated company initiatives
Ability to establish priorities and manage workload
Neat and legible handwriting skill
Ability to perform basic math skills, including calculations using fractions, percents, and/or ratios
Ability to read and understand manuals, write documents following prescribed formats
Ability to understand multi-step written and oral instructions
Self-starter who can work independently and can meet changing deadlines
Adhere to Jorgensen’s safety policy, employment policies, procedures and programs and contribute to the PACT culture.

Nice To Haves

Some college courses preferred

Responsibilities

Administer and maintain in-house database management system (JAMMS and JDE) including work order management, HCM module management, querying reports, and review of customer service requests.
Complete RACI duties and KPIs.
Answer, screen, and direct all incoming communications.
Replenish and maintain office and shop inventory as directed.
Create and modify documents using Microsoft Office products.
Perform general clerical duties: photocopying, faxing, mailing, filing, and manage voice mail system.
Maintain an effective medium of communication and close collaboration among clients and team members.
Apply customer service focus to all job duties.
Support project scheduling.
Participate in weekly administrative meetings and required training.
Be a dependable, reliable, and highly organized member of the team with business maturity, discretion, enthusiasm, and a positive attitude.
Show initiative; seek out work and get the job done without being told.
Perform a series of administrative functions and provide additional services to ensure a neat and presentable work area.
Provide assistance to other team members as necessary.
Process third-party claims.