Bilingual Pharmacy Technician - Southwest

Legacy Community Health•Houston, TX

2d•Onsite

About The Position

The Bilingual Pharmacy Technician supports pharmacists and the pharmacy team in preparing, filling, and delivering medications, helping ensure safe, accurate, timely, and efficient pharmacy operations. The role contributes to medication adherence, inventory integrity, regulatory compliance, quality assurance, and continuity of pharmacy services while providing welcoming, respectful, courteous, and confidential service to patients and community partners. The technician assists with obtaining and entering patient information, medication dispensing, inventory and supply management, insurance adjudication and pre-authorizations, prescription and billing reconciliation, cash collection, reporting, and pharmacy documentation. The role also supports daily pharmacy priorities, employee education and training, organizational pharmacy initiatives, and implementation of the 340b program. The position is based at Legacy Southwest, 6441 High Star Dr., Houston, Texas, and is scheduled Monday through Friday, 7:30 a.m. to 5:30 p.m.

Requirements

High school diploma or equivalent.
Current Pharmacy Technician Certification Board (PTCB) certificate.
Registration with the Texas State Board of Pharmacy.
Ability to pass a math test pertinent to retail pharmacy activities.
Maintain BLS/CPR and other required certifications.
Two years of healthcare experience.
Effective communication with staff, the community, and the general public.
Ability to perform the duties and responsibilities with or without reasonable accommodation.
Project management skills and understanding of 340b regulations, inventory management, and cash-register operation.
Ability to remain calm under stressful conditions.
Ability to manage multiple deadlines and prioritize.
Computer experience with Windows, Excel, and accounting software.
Bilingual ability in English and at least one of Spanish, Pashto, Dari, or Farsi.

Nice To Haves

Bachelor’s degree preferred.
One or more years of community pharmacy experience preferred.
One or more years of pharmacy logistics experience preferred.

Responsibilities

Assist the pharmacist in assessing medication dose appropriateness by obtaining and entering patient information as needed.
Use appropriate dispensing procedures to ensure patients receive the correct medication.
Maintain adequate medication and supply stock, use safety precautions when stocking, and follow proper medication-filling techniques.
Re-establish priorities in response to workload.
Process insurance adjudications and pre-authorizations in a timely manner.
Complete and document daily and monthly activity checklists, including expired-drug checks, cleaning, area inspections, and assigned ordering.
Ensure patients are offered appropriate counseling time and document when counseling is refused.
Communicate with referring physicians’ offices and insurance companies as supported by procedures or requested by pharmacists.
Perform and document weekly controlled-substance cycle counts.
Participate in educating new employees and training pharmacy employees for pharmacy and organizational needs.
Provide positive customer service, including assisting clients at the cash register in accordance with the Legacy Community Health Employee Handbook.
Communicate respectfully and courteously with customers and coworkers.
Participate in hand-off communication at the beginning and end of shifts.
Maintain patient confidentiality.
Notify the Pharmacist or Pharmacy Manager about unresolved problems and follow up with appropriate urgency.
Share information about drug shortages, availability, and pricing with pharmacists and peers in a timely manner.
Track and provide information about non-stock requests and recommendations for par adjustments.
Participate in interim and annual physical inventories.
Use reporting tools as needed to support tracking and medication adherence.
Support the Manager, Pharmacy Operations with activities related to implementing and making changes to the 340b program and maintaining inventory integrity.
Maintain prescription files according to policy and procedure and complete filing daily.
Collect cash as appropriate and perform daily money-collection procedures.
Reconcile prescription fills against billing.
Perform other duties as assigned.