Bilingual Patient Service Representative

Lumexa ImagingPlano, TX
Onsite

About The Position

Lumexa Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Bilingual Patient Service Representative to help support our location in Plano, TX. The shift is Monday - Friday (9:30am-6:00pm) with rotating Saturdays. We believe in rewarding dedication and passion with premium base pay, competitive shift differential, monthly bonus opportunities, and an exceptional benefits program. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives.

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task

Nice To Haves

  • Experience in Authorizations and Insurance Verification preferred
  • Bilingual (English/Spanish) highly preferred

Responsibilities

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Benefits

  • Medical / Dental / Vision / Life / Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
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