Bilingual Patient Service Representative

TEKsystems • San Diego, CA

9d • $25 - $25 • Onsite

About The Position

Seeking a long-term healthcare professional for a dependable role with stability and growth opportunities. This position is with a well-respected hospital group focused on supporting underserved communities. The ideal candidate thrives in high-volume situations and genuinely enjoys helping patients.

Requirements

• Bilingual in Vietnamese

Responsibilities

• Answering a high volume of inbound calls (60–80 calls per day) from patients, vendors, insurance companies, and medical facilities
• Scheduling, rescheduling, and canceling patient appointments via phone, SMS, and patient portal messages
• Screening and routing calls appropriately to ensure patients are directed to the right departments
• Accurately registering patients and managing appointment scheduling and follow-ups in the EMR system
• Must be bilingual in Vietnamese

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed