Bilingual Patient Advocate / Receptionist / Outreach Assistant

Humedco CorpUpland, PA
$16 - $18Onsite

About The Position

Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women’s Center (DCWC). This position will work in conjunction with the Outreach and Engagement Department to fill full-time hours. Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services.

Requirements

  • High School Diploma or GED required for basic lab responsibilities
  • Effective communication skills
  • Strong computer skills
  • Previous cash-handling / bookkeeping / medical office billing experience
  • Ability to multitask, strong attention to detail and excellent time management skills
  • General knowledge of reproductive systems

Nice To Haves

  • Electronic Health Record experience
  • Familiarity with cash handling procedures
  • Bilingual candidates preferred, Spanish-speaking highly sought.

Responsibilities

  • Responding to patient needs by offering fact-based education, supportive counseling and community resources
  • Serving as an advocate to patients, their partners and families, providing referrals when necessary
  • Running basic lab tests for iron level and Rh
  • Performing patient check-in, chart preparation
  • Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
  • Reconciling deposits and completing all required tracking paperwork
  • Participation in training of interns
  • Interpreting for non-English speaking patients and their loved ones throughout their experience.

Benefits

  • Medical
  • Dental
  • Vision
  • Aflac
  • 401k retirement plan with employer match
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