Bilingual Outbound Call Center Representative

Life Line Screening•Atlanta, GA

1d•Remote

About The Position

We are looking to add to our bilingual (English/Spanish) call center team! Come be part of a growing, mission-driven healthcare company where your work truly makes a difference. At Life Line Screening, you’ll help individuals take control of their health through preventive screenings — all while working from the comfort of your home. We offer stable full-time schedules, competitive pay with incentives, comprehensive benefits, and long-term career growth in a supportive, performance-driven environment.

Requirements

Bilingual (English and Spanish)
Desire to work in a fast-paced outbound call center environment
Strong phone presence with exceptional consultative communication skills
Proven job stability (no job-hopping)
Ability to effectively de-escalate conversations
Competitive mindset with a passion for meeting and exceeding goals
High School Diploma or GED required
Ability to pass a pre-employment drug screen and criminal background check
Minimum internet speed: 50 Mbps download 10 Mbps upload
Designated, quiet workspace free from distractions
Ability to work independently and remain focused during scheduled shifts

Nice To Haves

some college preferred

Responsibilities

Place 100–150 outbound calls per shift to remind patients to return their screening kits
Educate callers on the benefits of early detection, including prevention of colon disease and colon cancer
Identify and assist with any barriers preventing patients from returning their kits
Use a consultative approach to provide clear, accurate information and encourage successful kit returns
Professionally de-escalate concerns and maintain a positive customer experience