Bilingual Oncology Nurse Navigator

Humboldt Park Health•Chicago, IL
•$45 - $50

About The Position

The Bilingual Oncology Nurse Navigator guides patients and families through the cancer care continuum and serves as a single point of contact to support access, care coordination, and patient-centered care. The role coordinates oncology services, follows patients through treatment, and helps reduce delays, missed appointments, and gaps in care. The position supports multidisciplinary teams, oncology quality and accreditation requirements, data collection and performance improvement, and cancer conferences and care planning. It also contributes to operational efficiency and oncology program performance by improving scheduling, communication, treatment completion, patient retention, and coordination of referrals and ancillary services.

Requirements

  • Associate Degree in Nursing required.
  • Current Registered Nurse (RN) license in the State of Illinois.
  • Basic Life Support (BLS) certification required.
  • Minimum three years of nursing experience required.
  • Knowledge of oncology disease processes, treatment modalities, and supportive care services.
  • Strong patient advocacy and communication skills.
  • Ability to work effectively within multidisciplinary teams.
  • Knowledge of community resources and support services.
  • Strong organizational, problem-solving, and critical-thinking skills.
  • Proficiency in electronic medical record systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to sit, stand, and walk for extended periods.
  • Ability to communicate effectively with patients, families, and healthcare professionals.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to use computers and office equipment for prolonged periods.
  • Ability to speak and write English to the extent necessary for safe and efficient job performance.
  • Bilingual ability to read and write in Spanish required.

Nice To Haves

  • Bachelor of Science in Nursing (BSN) preferred.
  • Oncology Certified Nurse (OCN) certification preferred or to be obtained within two years of hire.
  • Minimum two years of oncology nursing experience preferred.
  • Experience in care coordination, case management, or patient navigation preferred.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Guide patients and families through the cancer care continuum.
  • Coordinate diagnostic testing, consultations, procedures, treatments, and follow-up appointments.
  • Ensure timely scheduling of oncology services and reduce delays in care.
  • Track patients throughout treatment to ensure adherence to recommended care plans.
  • Facilitate communication between patients, providers, specialists, and ancillary departments.
  • Monitor referrals and follow up on missed appointments or gaps in care.
  • Enhance care coordination among multidisciplinary teams.
  • Support compliance with oncology quality standards and accreditation requirements.
  • Assist with data collection, reporting, and performance improvement initiatives.
  • Improve documentation and tracking of patient outcomes.
  • Support multidisciplinary cancer conferences and care planning activities.
  • Improve communication among providers and departments and streamline patient scheduling and care transitions.
  • Provide a single point of contact for oncology patients and families.
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