Bilingual On-site Supervisor - 3rd Shift

Surge Staffing • Columbus, OH

7d • Onsite

About The Position

Surge Staffing is seeking an organized, customer-focused, and motivated Bilingual On-site Supervisor to manage day-to-day staffing operations at a key client location. The role ensures client satisfaction, supports temporary employees, coordinates workforce needs, and maintains accurate administrative processes. The position serves as the primary on-site contact for the client and temporary workforce and requires proficiency in both English and Spanish.

Available schedules are Monday–Wednesday plus every other Thursday, 6 PM–6 AM, or Friday–Sunday plus every other Thursday, 6 AM–6 PM. The role is based at a client location and is described as a dynamic, fast-paced workplace.

Requirements

• Proficiency in both English and Spanish.
• High school diploma or equivalent.
• 1–2 years of supervisory experience or 3–5 years of customer service experience.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and administrative abilities, with attention to detail.
• Experience processing background checks, Form I-9s, and E-Verify.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Reliability, professionalism, and commitment to delivering outstanding service.

Nice To Haves

• Previous leadership or supervisory experience.
• Staffing, recruiting, human resources, or workforce management experience.

Responsibilities

• Serve as the primary on-site contact for the client and temporary workforce.
• Deliver customer service to clients and employees.
• Recruit, onboard, and match qualified candidates to client staffing needs.
• Monitor employee attendance, punctuality, and overall performance.
• Communicate regularly with client representatives about staffing requirements and workforce concerns.
• Process new-hire documentation, including background checks, Form I-9s, and E-Verify.
• Assist with Workers’ Compensation claims and employee incident reporting.
• Reconcile vendor invoices and maintain accurate records.
• Complete administrative tasks and reporting in a timely manner.
• Support employee engagement, coaching, and issue resolution.
• Ensure compliance with company policies, client expectations, and employment regulations.
• Perform additional duties as assigned.

Benefits

• Competitive compensation
• Opportunity for career growth and advancement
• Supportive team environment
• Dynamic, fast-paced workplace
• Opportunity to make an impact by helping people find employment while supporting clients

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED