Bilingual On-site Supervisor - 2nd Shift

Surge Staffing•Columbus, OH

7d•Onsite

About The Position

Surge Staffing is seeking an organized, customer-focused, and motivated Bilingual On-site Supervisor to manage day-to-day staffing operations at a key client location. The supervisor serves as the primary on-site contact for the client and temporary workforce, ensuring client satisfaction, supporting employees, coordinating workforce needs, and maintaining accurate administrative processes. The schedule is Sunday through Thursday, 3 PM to 12 AM. The ideal candidate is a strong leader with excellent communication skills, experience in staffing or workforce management, and the ability to build positive relationships with clients and employees. The role includes recruiting and onboarding candidates, monitoring employee attendance and performance, processing hiring documentation, assisting with employee incidents and claims, reconciling invoices, and ensuring compliance with company policies, client expectations, and employment regulations.

Requirements

Proficiency in both English and Spanish.
High school diploma or equivalent.
1–2 years of supervisory experience or 3–5 years of customer service experience.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and administrative abilities, with attention to detail.
Experience processing background checks, Form I-9s, and E-Verify.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to prioritize multiple tasks in a fast-paced environment.
Reliability, professionalism, and commitment to delivering outstanding service.

Nice To Haves

Previous leadership or supervisory experience.
Experience in staffing, recruiting, human resources, or workforce management.

Responsibilities

Serve as the primary on-site contact for the client and temporary workforce.
Deliver exceptional customer service to clients and employees.
Recruit, onboard, and match qualified candidates to meet client staffing needs.
Monitor employee attendance, punctuality, and overall performance.
Communicate regularly with client representatives about staffing requirements and workforce concerns.
Process new-hire documentation, including background checks, Form I-9s, and E-Verify.
Assist with Workers' Compensation claims and employee incident reporting.
Reconcile vendor invoices and maintain accurate records.
Complete required administrative tasks and reporting in a timely manner.
Support employee engagement, coaching, and issue resolution.
Ensure compliance with company policies, client expectations, and employment regulations.
Perform additional duties as assigned.