Bilingual Mobile Service Coordinator
About The Position
The Service Department at Chastang Ford is growing and we need more great people for our amazing team. Our Coordinators are the Face of the Service Department and fulfill one of the most challenging roles in the dealership. The Mobile Service Coordinator is critical to the overall success of Mobile and Remote Services at the dealership, where we go to our customers to maintain and repair vehicles at their locations. The Chastang family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, customers, and community thrive. We aim to create a great place to work, learn and grow. Advancement Opportunities Transparency with employees and management Freedom to make decisions Providing work-life balance The Mobile Service Coordinator coordinates and directs all Mobile Service activities for the dealership. In addition, the Remote Service Coordinator role manages the dealership’s rental process and fleet, as well as oversees the pick-up and delivery of vehicles and customers to their places of work and homes.
Requirements
- Successful Retail Sales and/or Service Advisor experience
- Proven communication skills with Customers and the Service Team
- Played an active role in automotive maintenance and repair department or business
- Must be bi-lingual
Responsibilities
- Marketing to Develop Mobile Service Clientele
- Manage Repair Order Process for Mobile Services
- Schedule and Dispatch
- Communicate with the Customer Communication Prior to and During the Repair
- Direct Rental Process and Fleet
- Oversee Pick Up and Delivery
Benefits
- Team Environment
- Established and growing commercial business
- Family owned with long-term employees
- Quality of life
- Top-of-market compensation and benefits
- Salary plus commission
- Unlimited earning potential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
