Bilingual Mobile Repair Technician

United Smart Tech•El Paso, TX
•Onsite

About The Position

uBreakiFix by Asurion is hiring a Bilingual Mobile Repair Technician to provide mobile device repair services at customers’ homes. The technician travels in a company-provided repair van, diagnoses and repairs smartphones, tablets, and other consumer electronics, and delivers convenient, professional, and friendly in-home service. The role includes explaining repair solutions and recommending device protection and support plans. The technician manages daily routes, schedules, and service appointments while working independently in the field. Compensation includes a $10-per-hour base rate and performance-based commissions: $12 per successful repair, $5 per screen protector sold, and $25 per Home+ protection plan sold. The posting states that top performers may earn the equivalent of $22 or more per hour, with weekly earning potential of $700 or more depending on performance and sales. The position is full-time and on the road.

Requirements

  • Be at least 21 years old to meet company vehicle and driving requirements.
  • Have a valid driver’s license and a driving record that meets company and insurance requirements.
  • Have one year of hardware repair experience on smartphones.
  • Have working knowledge of mobile devices, hardware, and operating systems.
  • Have strong problem-solving skills and attention to detail.
  • Have excellent communication skills and a customer-first attitude.
  • Be able to work independently and manage field responsibilities.
  • Be willing to travel locally to customer locations.
  • Be able to achieve the required background check certification.
  • Speak English and Spanish.

Nice To Haves

  • Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
  • Experience replacing a phone screen.

Responsibilities

  • Travel to customers’ homes in a company-provided repair van.
  • Diagnose and repair smartphones, tablets, and other consumer electronics.
  • Perform repairs efficiently and accurately while maintaining repair quality.
  • Provide convenient, professional, and friendly in-home service.
  • Explain repair solutions and recommend appropriate device protection and support plans.
  • Manage daily schedules, routes, and service appointments.
  • Maintain a professional attitude and deliver excellent customer experiences.

Benefits

  • Company-provided repair van as a mobile workspace.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Paid time off.
  • Paid training and ongoing career development.
  • Opportunity to earn additional income through commissions.
  • Independence and flexibility in managing daily routes and schedules.
  • Opportunities to grow technical skills and advance a career.
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