Bilingual Member Account Advisor - 16th Street
About The Position
As a Member Account Advisor at First Alliance Credit Union, you will welcome members at the branch, help them open accounts and access services and loans, and support them in reaching their financial goals. You will provide clear guidance to help members make informed financial decisions, identify opportunities to connect them with credit union products, and handle questions and transactions accurately and professionally. You will collaborate with teammates to deliver a seamless member experience. The position is full-time and non-exempt, with starting pay of $22.84 per hour based on experience. Certified Spanish or Somali proficiency may qualify for additional pay. The posting refers to both the 16th Street and 37th Street branches.
Requirements
- Bilingual proficiency in Spanish and English.
- Strong communication and relationship-building skills.
- Tech-savvy and adaptable in a fast-paced environment.
- Passion for helping others.
Responsibilities
- Welcome members and help them open accounts or access services that meet their needs.
- Provide clear, honest guidance to help members make confident financial decisions.
- Identify opportunities to support members with loans and other credit union products.
- Handle member questions and transactions with care, accuracy, and professionalism.
- Collaborate with teammates to provide an exceptional member experience.
Benefits
- 401(k) with employer match
- Medical coverage
- Dental coverage
- Vision coverage
- Health Savings Account
- Paid Time Off
- Employee discounts
- Life insurance
- Employee Assistance Program (EAP)
- Additional pay for certified Spanish or Somali proficiency
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
